At Omnisend, 24/7 support
is business as usual

We’d love to mention how we have brand-new 24/7 live chat and email support for all — 

but we’ve had it the entire time, for all customers, on any plan (including free).

Emily

Emily

Deivydas

Emily

Gintarė

Monika

Šarūnas

Edgaras

What we can help you with

Onboarding

Campaigns

Workflows

Deliverability

Using email, SMS & push

Signup forms

Education & improvement

Segmentation

Reporting

And so many other things...

How we support you

Three minutes or less. That’s how long it takes on average to get a response from one of our agents. 

We cover all time zones, around the clock, giving you the help you need, when you need it.

We’re helping answer your
questions through:

In-app live chat

Just click on the chat icon on the bottom-left of 

your screen and we’ll respond in under 3 minutes.

Email

If you want, you can email us your questions and 

we’ll get back to you soon with a comprehensive answer.

Help Center

We regularly update our Help Center with useful articles to show you how to use a new feature or solve a common issue.

Academy

Our Academy was established to help Omnisend clients, at any stage, get more out of their email marketing.

Get award-winning customer support

With a Stevie Award for fantastic customer support and more than 4,500 five-

star customer reviews, we know how to get support right. Get top-notch 24/7 customer support to help your business grow.
Title

No matter what platform they're on, 
our clients absolutely love us

4.8 / 5

4.6 / 5

4.9 / 5

4.5 / 5

Here's what our clients have to say

Our support team is dedicated to every single one of our clients, and these 

reviews show just how much our clients appreciate our help.

"Omnisend support is simply amazing, probably the best I've experienced. I switched from Mailchimp and Klaviyo to Omnisend and it's been a great decision. Price is lower and features are much more easier to use. Plus my emails never get flagged as spam like they did on the other platforms. Simply the BEST!"

UltraClear Epoxy

November 18, 2022

"New to Omnisend, but the customer support has made this process a breeze. Diego was exceptional and super insightful. He literally assisted me via chat for almost 2 hours and with extreme patience."

 

 

StylePurch

November 23, 2022

"Omnisend is incredibly user-friendly and the customer support is AMAZING! From the demo and the chat feature, I've had help all along the way of learning the platform. Luiz helped me most recently with the learning curve of setting up and understanding certain things."

 

P.S. 143 Paper Co

November 23, 2022

 ACCOUNT EXPERT

Our support doesn’t stop 
there

Clients that pay at least $400/month get unlimited access to a dedicated Account Expert. Our Account Experts provide regular business reviews and reports to help you improve your performance consistently.

At Omnisend, 24/7 support
is business as usual

We’d love to mention how we have brand-new 24/7 live chat and email support for all — 

but we’ve had it the entire time, for all customers, on any plan (including free).

Emily

Emily

Deivydas

Emily

Gintarė

Monika

Šarūnas

Edgaras

What we can help you with

Onboarding

Campaigns

Workflows

Deliverability

Using email, SMS & push

Signup forms

Education & improvement

Segmentation

Reporting

And so many other things...

How we support you

Three minutes or less. That’s how long it takes on average to get a response from one of our agents. We cover all time zones, around the clock, giving you the help you need, when you need it.

We’re helping answer your
questions through:

In-app live chat

Just click on the chat icon on the bottom-left of 

your screen and we’ll respond in under 3 minutes.

Email

If you want, you can email us your questions and 

we’ll get back to you soon with a comprehensive answer.

Help Center

We regularly update our Help Center with useful articles to show you how to use a new feature or solve a common issue.

Academy

Our Academy was established to help Omnisend clients, at any stage, get more out of their email marketing.

Get award-winning customer support

With a Stevie Award for fantastic customer support and more than 4,500 five-

star customer reviews, we know how to get support right. Get top-notch 24/7 customer support to help your business grow.
Title

No matter what platform they're on, 
our clients absolutely love us

4.8 / 5

4.6 / 5

4.9 / 5

4.5 / 5

Here's what our clients have to say

Our support team is dedicated to every single one of our clients, and these 

reviews show just how much our clients appreciate our help.

"Omnisend support is simply amazing, probably the best I've experienced. I switched from Mailchimp and Klaviyo to Omnisend and it's been a great decision. Price is lower and features are much more easier to use. Plus my emails never get flagged as spam like they did on the other platforms. Simply the BEST!"

UltraClear Epoxy

November 18, 2022

"New to Omnisend, but the customer support has made this process a breeze. Diego was exceptional and super insightful. He literally assisted me via chat for almost 2 hours and with extreme patience."

 

 

StylePurch

November 23, 2022

"Omnisend is incredibly user-friendly and the customer support is AMAZING! From the demo and the chat feature, I've had help all along the way of learning the platform. Luiz helped me most recently with the learning curve of setting up and understanding certain things."

 

P.S. 143 Paper Co

November 23, 2022

 ACCOUNT EXPERT

Our support doesn’t stop 
there

Clients that pay at least $400/month get unlimited access to a dedicated Account Expert. Our Account Experts provide regular business reviews and reports to help you improve your performance consistently.

At Omnisend, 24/7 support is business as usual

We’d love to mention how we have brand-new 24/7 live chat and email support for all — but we’ve had it the entire time, for all customers, on any plan (including free).

What we can help you with

Onboarding

Campaigns

Workflows

Deliverability

Using email, SMS & push

Signup forms

 

Education & improvement

Segmentation

 

Reporting

And so many other things...

How we support you

Three minutes or less. That’s how long it takes on average to get a response from one of our agents.  We cover all time zones, around the clock, giving you the help you need, when you need it.

We’re helping answer your
questions through:

In-app live chat

Just click on the chat icon on the bottom-left of your screen and we’ll respond in under 3 minutes.

Email

If you want, you can email us your questions and we’ll get back to you soon with a comprehensive answer.

Help Center

We regularly update our Help Center with useful articles to show you how to use a new feature or solve a common issue.

Academy

Our Academy was established to help Omnisend clients, at any stage, get more out of their email marketing.

Get award-winning customer support

With a Stevie Award for fantastic customer support and more than 4,500 five-star customer reviews, we know how to get support right. Get top-notch 24/7 customer support to help your business grow.
Title

No matter what platform they're on, our clients absolutely love us

4.8 / 5

4.6 / 5

4.9 / 5

4.5 / 5

Get real support, every day

Omisend supports you when you need it most, helping you build 

brand loyalty and generate more sales.

Title

4,500+

5-star reviews

90% of our customers rate us 5 stars
Title

150K+

online stores

Using Omnisend everyday around the 

world
Title

24/7

customer support

Our support is always available, no 

matter the day

Get real support, every day

Omisend supports you when you need it most, helping you build 

brand loyalty and generate more sales.

Title

4,500+

5-star reviews

90% of our customers rate us 5 stars
Title

150K+

online stores

Using Omnisend everyday around the 

world
Title

24/7

customer support

Our support is always available, no 

matter the day

Here's what our clients have to say

Our support team is dedicated to every single one of our clients, and these 

reviews show just how much our clients appreciate our help.

 ACCOUNT EXPERT

Our support doesn’t stop 
there

Clients that pay at least $400/month get unlimited access to a dedicated Account Expert. Our Account Experts provide regular business reviews and reports to help you improve your performance consistently.

Get real support, every day

Omisend supports you when you need it most, helping you build brand loyalty and generate more sales.

Title

4,500+

5-star reviews

90% of our customers rate us 5 stars
Title

150K+

online stores

Using Omnisend everyday around the 

world
Title

24/7

customer support

Our support is always available, no 

matter the day